Today's Lean Banking

JPMorgan aspired to increase its EMEA relationship manager headcount 15%
 
Outsourcing has also proved a powerful solution in dealing with another daunting local challenge—check processing. Time-consuming and bounce-prone checks, still common in Latin America as a result of high credit card fees and interest rates, are a nightmare for back offices. Chilean banks have a major scale disadvantage: they process only some 25 million checks a month as compared, for example, with Brazil’s banks, which process 440 million a month.

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